Built for oral & maxillofacial surgery

Stop losing six-figure cases at your front desk.

Adapix is named after adapt — and it does. Tell it what your practice actually does and it learns your workflows, your voice, your hours. Out of the box it calls and texts every unscheduled referral, books their consult appointments on your calendar, and only escalates to a human when it should. No new software for your team. No new logins. It just sits on a shelf and works.

Book a 30-min call See how it works →
30%+ of referrals never schedule
$8k–$25k average case value
iOS & Android companion app
60-day setup-fee refund
~30%
of OMS referrals never schedule
$1.5–2.4M
in lost referrals per surgeon, per year
2 min
average response time, 24/7
0
new logins for your front desk
The problem

Your referrals are leaking — quietly.

Every day, general dentists send patients your way for wisdom teeth, implants, and pathology. A predictable share never picks up the phone, never confirms, never schedules. Your team is already at capacity — they can't chase them all. So the cases disappear, and so does the revenue.

!

Front desks were not built for follow-up.

They're triaging walk-ins, insurance calls, and post-op questions. Outbound nurture is the first thing to drop.

~

Generic CRMs don't speak surgery.

A blast text from "Practice CRM" doesn't convert a nervous wisdom-teeth referral. Voice and clinical context matter.

$

The math is brutal.

One missed wisdom-teeth case is $3-8k. One missed implant arch is $25k+. A 10-case month adds up to a six-figure leak.

The name says it

Adapix adapts. That's the whole point.

Generic CRMs ship the same blast-text to every practice. Adapix ships configurable. Tell it what you do — case acceptance, recall, post-op, financing follow-ups, insurance triage, anything you can describe — and it runs that workflow in your voice, on your schedule, with your guardrails.

⚙

Workflows you choose

Case acceptance, recall, post-op, treatment-plan financing, no-show recovery, referral nurture, custom — pick any combination. Add new ones as you grow.

♪

Voice you set

Warm, professional, casual, bilingual. Adapix learns the tone your front desk would actually use — not a generic chatbot voice. You can hear it before a single message goes out.

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Rules you write

When to escalate. Who to ping. What clinical questions to never answer. What to do when a patient asks about price. Your protocols become its protocols.

Today Adapix is tuned for oral & maxillofacial surgery. The same engine adapts to orthodontics, GP dentistry, derm, med-spa, and any other field where the front desk can't keep up with follow-up.

How it works

Plug it in. It does the rest.

Adapix is a small device that lives at your practice. We pre-load it with your protocols, your hours, and your voice. It reaches out to every unscheduled referral on a research-backed cadence — and only ever interrupts your team when a human truly needs to step in.

Connect your referrals.

One-time setup pulls in your unscheduled referrals from your PMS or a daily CSV. We handle the integration, your team doesn't lift a finger.

Adapix follows up — by text, by voice, by email.

Patient-friendly language. Tuned to your practice. Clinical questions get safe, scripted answers. Scheduling links go straight to your booking system.

You only see the ones that matter.

Booked consult appointments land on your calendar. Everything else routes to a one-screen dashboard your office manager checks once a day. Real emergencies escalate live.

The product

A purpose-built device. Not another SaaS tab.

Adapix ships as a Mac-mini-sized device with a custom OS, your branding, and your data — encrypted and on-prem. It pairs with a web dashboard for the front desk and a mobile app for surgeons, so approvals and escalations follow you anywhere. HIPAA-mindful from day one.

✓
SMS, voice & email follow-upMulti-channel cadence tuned to OMS workflows.
✓
Approval queueOptional human-in-the-loop on every outbound message.
✓
Smart escalationClinical questions, callbacks, and emergencies route to the right person.
✓
Your voice, your protocolsConfigurable workflows per practice — recall, case acceptance, post-op.
✓
Audit-ready logsEvery message, every approval, every escalation — timestamped.
✓
BAA & encryptionAnthropic Zero-Data-Retention, encrypted PHI at rest, BAAs in place.
The companion app

Approve cases from the carpool line.

The Adapix mobile app pairs with the device the moment it ships. Live escalations, one-tap approvals, voice-note replies in your own tone — so the device and your team stay in sync wherever you are. iOS & Android, biometric login, HIPAA-mindful from day one.

✓
Live escalation alertsPush notifications when a patient asks something clinical, requests a callback, or flags an emergency.
✓
One-tap approvalsOutbound messages from the device queue up — approve, edit, or reject with a single tap.
✓
Voice-note repliesRecord a 10-second voice note. Adapix relays the answer to the patient in your practice's tone.
✓
7am daily digestWhat booked overnight, what's pending today, what needs you. One screen.
✓
Multi-location rollupOwners see every site at once. Drill into any patient thread in two taps.
✓
Face ID / biometric loginPHI never sits on the device. Session-based, encrypted, audit-logged.
Get the app with your device App FAQ →
Pricing

Priced as a fraction of one recovered case.

One recovered implant case typically pays for a full year. We don't discount the floor — but we do guarantee it works.

Pilot

$5,000setup
+ $2,500 / month
  • 1 location, 1 workflow
  • Up to 500 patients/mo
  • Approval queue + escalation
  • 60-day setup-fee refund
Start a pilot
Most common

Solo Practice

$7,500setup
+ $2,500 / month
  • 1 location, all workflows
  • Unlimited patients
  • Voice + SMS + email
  • Custom branding & voice
  • Quarterly tuning sessions
Book a call

Group (2–3 surgeons)

$10,000setup
+ $3,500 / month
  • 1 location, multi-provider
  • Per-surgeon routing & voice
  • Manager rollup dashboard
  • Priority support
Book a call

Multi-location

$15,000setup
+ $5,500 / month
  • 2+ locations
  • Cross-site routing
  • Owner-level reporting
  • SLAs & dedicated CS
Talk to founders

60-day guarantee. If Adapix doesn't pay for itself in your first 60 days, we refund the setup fee. No fine print.

FAQ

Things surgeons actually ask.

Is this HIPAA-compliant?
Yes. Adapix runs on infrastructure with BAAs in place (Anthropic Zero-Data-Retention, Twilio HIPAA-eligible messaging, encrypted PHI at rest). The device itself can keep your data on-prem. We're happy to walk your compliance officer through the architecture on the call.
What if my workflow is different from what you describe?
That's the whole point of Adapix. Workflows are configuration, not code. We sit down with you for an hour, write down what your practice actually does (case acceptance, recall, post-op, financing follow-ups, custom protocols, anything), and Adapix runs that. You can edit the workflow any time, add new ones, or pause one. The same engine adapts from oral surgery to orthodontics, GP dentistry, derm — anywhere the front desk can't keep up.
Will it sound like a robot to my patients?
No. We tune the voice and tone to your practice — same warmth your front desk would use, with clinical guardrails so it never freelances on medical advice. You can also require human approval on every outbound message until you trust it.
What does "escalation" actually mean?
If a patient asks something clinical, requests a callback, mentions an emergency, or asks to stop, Adapix routes that to the right person on your team — not the dashboard, the right person. Your office manager only sees a one-screen daily summary.
Do I have to switch my PMS or scheduler?
No. Adapix sits next to whatever you already use. Most practices start with a daily CSV export of unscheduled referrals; we add direct PMS integrations as we go.
What if it doesn't work for my practice?
If Adapix doesn't pay for itself within the first 60 days, we refund the setup fee. The monthly is month-to-month — no annual lock-in.
Is there a phone app for the surgeon?
Yes. The Adapix app (iOS & Android) gives surgeons live escalation alerts, one-tap approval on outbound messages, voice-note replies that get relayed in your tone, and a 7am daily digest of what booked and what's pending. Office managers get the same data in the web dashboard. Biometric login. No PHI ever leaves the secure session.
Who's behind Adapix?
Adapix is a founder-built product for the OMS market — designed by an operator working directly with practicing surgeons. You'll talk to a founder on every call until we're much bigger than we are today.
Get started

See it run on your own referrals.

30 minutes. We'll show you the device, walk through a real follow-up, and pull a back-of-envelope on what one month of recovered cases looks like for your practice.

Email hello@adapixai.com See pricing